Frequently Asked Questions

Below is a list of our most Frequently Asked Questions. If you cannot find the answer you are looking for please Contact Us for more information.

  1. Where can I buy Showerlux Products in the UK?
  2. Do Showerlux Products come with a Guarantee?
  3. Why should I purchase a Showerlux product?
  4. How do I know which type of door to choose?
  5. How thick is the glass?
  6. What standard is the glass manufactured to?
  7. Should I worry if I want to install an enclosure on an uneven wall?
  8. How do I install my product once I have purchased it?
  9. Can anyone help with the planning of my bathroom?
  10. What is Glass Shield?
  11. What if I require technical assistance?
  12. Where can I purchase spare parts for my enclosure?

Where can I buy Showerlux Products in the UK?

From all good UK bathroom retailers and through most regional and national builders and plumbers merchants. To find your nearest Showerlux Showroom click here.


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Do Showerlux Products come with a Guarantee?

Showerlux only manufacture products of the highest quality which is why our lifetime* guarantee complies with the European CE Standard certification. You can enjoy complete peace of mind following the purchase of your luxury product knowing that it has been made to the highest standards.
 
Click on our "Guarantee Registration" in the header menu above for more information.


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Why should I purchase a Showerlux product?

Our shower enclosures are built to our exacting manufacturing standards at our UK Headquarters or at one of the sophisticated Duscholux manufacturing facilities worldwide. For you reassurance, Showerlux UK is accredited to ISO 9001:2000.


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How do I know which type of door to choose?

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How thick is the glass?

Glass thickness varies from 3mm to 10mm depending on the door or over bath screens you chose. Please see our technical information on each enclosure that can be found in our price guide.


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What standard is the glass manufactured to?

Flat glass is manufactured to BS EN 12150 and our curved glass is manufactured in accordance with BS EN 14428.


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Should I worry if I want to install an enclosure on an uneven wall?

Showerlux enclosures cover a wide range of adjustments to suit most bathroom environments. For specific adjustments please refer to our price guide.


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How do I install my product once I have purchased it?

The Showerlux retailers may have their own in-house installation service, or should at least be able to recommend a professional tradesman who can install your product in the correct way. All products come with easy to follow instructions should you wish to install the product yourself.


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Can anyone help with the planning of my bathroom?

Many Showerlux retailers offer a design service which can help plan your bathroom layout. Your can also visit our bathroom planner available on this site.


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What is Glass Shield?

Glass Shield easy clean glass protection is a factory applied invisible barrier made up of microscopic particles that bind themselves permanently to the glass surface. This enables the water to bead together and run off the glass therefore reduces the build-up of limescale and soap deposits.


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What if I require technical assistance?

 

For technical assistance please visit our technical website at http://www.showersealspares.co.uk/


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Where can I purchase spare parts for my enclosure?

An exploded parts diagram is available within the installation instructions for your product where you can identify parts that you require. For technical assistance please visit our technical website at http://www.showersealspares.co.uk


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