FIRST-CLASS SERVICE FOR SHOWERLUX CUSTOMERS

FIRST-CLASS SERVICE FOR SHOWERLUX CUSTOMERS 19 May 2009

After making a commitment to develop its UK distribution network, Showerlux's customer service standards have gone from strength to strength after achieving a 98%order fulfillment within the past year.
 
As one of the UK's leading manufacturers of bathroom products, the company provides a first class service for its merchant and retail customers.  Showerlux implemented a range of new services that have contributed to its success, including 48-hour delivery for its extensive range of shower enclosures, shower screens, baths and shower trays.
 
Bob Bowler, Showerlux UK managing director, explained: "Customer service should always be a top business priority and in light of the current economic climate it is vital that every customer is made to feel valued no matter how much they are spending.
 
"Over the last year Showerlux has invested heavily in customer service and from the figures it is clear that we are already starting to see results.  Not being known as a company that rests on its laurels, 2009 will see us aiming to improve on the 98% achieved last year and I am confident that this is one of the factors that will see us through the difficult times ahead."

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